Section 01
Privacy Policy
Medicare Platform (MP) respects your privacy and is committed to protecting personal information you share with us. This policy explains how we collect, use, and safeguard information obtained through our website and related services.
Information We Collect
We collect only the data necessary to provide and improve our services. This may include contact information (such as name, email, or practice address), professional identifiers (e.g., NPI), and technical information (such as IP address, browser type, or device characteristics). We may also collect limited demographic data, such as ZIP code, to support service improvement.
How We Use Information
Your information is used to verify and maintain provider records, support credentialing, deliver requested services, and communicate updates or relevant opportunities. We do not sell or rent personal information. MP may share limited data with contracted service providers (such as website hosting or analytics vendors) solely for operational purposes under confidentiality agreements.
Sensitive and Financial Data
MP does not collect or use sensitive personal data — such as race, religion, or political affiliation — without explicit consent. Payment or financial data, if collected for specific services, is encrypted and handled through secure payment processors.
Protected Health Information (HIPAA)
Medicare Platform (MP) works with data that may include information covered under the Health Insurance Portability and Accountability Act (HIPAA). When MP handles Protected Health Information (PHI), we do so under executed Business Associate Agreements (BAAs) with covered entities and their partners. All PHI is transmitted and stored using encrypted communication and secure systems consistent with HIPAA privacy and security requirements. MP follows internal policies and safeguards to ensure data protection, limited access, and full compliance with HIPAA standards.
Security and Retention
We employ administrative, physical, and technical safeguards to protect your data from unauthorized access or disclosure. Where applicable, transmissions are protected by encryption (e.g., SSL/TLS). Data is retained only as long as necessary for legitimate business or compliance purposes.
Policy Updates
MP may update this policy periodically to reflect operational, regulatory, or security changes. We encourage users to review this page periodically for the latest version.
If you have questions or concerns regarding this Privacy Policy, please contact us at [email protected].
Section 02
Cookie Policy
We use cookies to improve your browsing experience and to help us understand how visitors use our site. Essential cookies enable core functionality, while optional cookies support analytics and performance insights.
Types of Cookies
- Essential Cookies: Required for basic website functions such as navigation and security.
- Analytics Cookies: Help us understand traffic and improve usability (used only with consent).
Managing Cookies
You can accept or reject optional cookies at any time using the site's Cookie Settings link in the footer. You can also adjust cookie permissions in your browser settings.
Section 03
Terms of Use
By accessing or using the Medicare Platform (MP) website, you agree to these terms and conditions. Please review them carefully.
Use of the Site
The MP website is provided for informational and administrative purposes related to provider data management, credentialing, and network services. You may not use the site for unlawful or unauthorized purposes.
Accuracy of Information
MP strives to maintain accurate information but does not warrant that all data is error-free or current. Users are responsible for verifying their own details.
Intellectual Property
All content on this site — including text, logos, and design — is the property of MP or its licensors and may not be reproduced without written permission.
Limitation of Liability
MP shall not be liable for damages arising from use or inability to use this site. Use of the site is at your own risk.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Section 04
Medicare Platform Text Message Service Privacy Policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.
Costs of Text Messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
Frequency of Text Messages
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
Opting Out of Text Messages
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.
Policy Updates
MP may update this policy periodically to reflect operational, regulatory, or security changes. We encourage users to review this page periodically for the latest version.
For support, please contact us at [email protected].
Section 05
Medicare Platform Text Messaging Terms of Use
By "Opting In" to or using a "Text Message Service" (as defined below) from Medicare Platform, you accept these Terms & Conditions. This agreement is between you and Medicare Platform or one of its affiliates. All references to "Medicare Platform," "we," "our," or "us" refer to Medicare Platform LLC.
Definitions
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages. "Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
Consenting to Text Messaging
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our General Terms and Conditions and General Privacy Policy, incorporated herein by reference.
E-Sign Disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.